Privacy Policy

Privacy Policy

Thank you for visiting (the “Website”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy and security policies. By visiting, you are accepting the practices described in this Privacy and Security Notice.

  • What Personal Information About Customers Does Gather?
  • Does Share the Information It Receives?
  • How Secure Is My Information?
  • What About Third-Party Advertisers and Links to Other Web Sites?
  • Which Information Can I Access?
  • What Choices Do I Have?
  • Are Children Allowed to Use
  • Conditions of Use, Notices, and Revisions

What Personal Information About Customers Does Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at

Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way.

You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.

E-mail Communications: To help us make e-mails more useful and interesting, we might receive a confirmation when you open e-mail from if your computer supports such capabilities.

We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

If you do not want to receive e-mail or other mail from us, please adjust your Email Preferences or unsubscribe by clicking the unsubscribe link at the bottom of any e-mail.

How Secure Is My Information?

We work to protect the security of your information during order transmission by using 256 bit Secure Sockets Layer (SSL) software, which encrypts order information you transmit.

We reveal only the last four digits of your credit card numbers when confirming an order. is committed to maintain the highest levels of security and protection against fraud.

We stay updated with the latest technologies to ensure that your information is safe.

It is also important for you to protect your password and computer against unauthorized access.

What about Third-Party Advertisers and Links to Other Web Sites?

Our site might include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.

These third-party Web sites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our Web site directly to your browser.

They automatically receive your IP address when this happens.

They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. might also display targeted advertising based on personal information about users.

Although does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or

click on a targeted advertisement meet the targeting criteria used to display the ad (for example, users in the northwestern United States who like designer jeans). 

Which Information Can I Access? gives you access to a broad range of information about your account and your interactions with for the limited purpose of viewing and, in certain cases, updating that information.

Are Children Allowed to Use

If you are under 18, you may use only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit, your visit and any dispute over privacy is subject to this Terms of Use, including limitations on damages, disputes, and choice of law. If you have any concern about privacy at, please email with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Copyright Complaints respects the intellectual property of others. If you believe that your work has been copied in any way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

Product Information

Many products displayed on the Sites are available in select Hazel, Our Brands(InLUV, SaintMac) in the our showrooms and, in some cases, select foreign markets.

Certain products are available exclusively online through the Sites. These products may have limited quantities and are subject to return or exchange only through the Sites according to the applicable return policy. In addition, products displayed on InLUV, SaintMac are available exclusively online.

Customers located in the United States may see the option to click on a “SHOWROOM” button when looking at a particular item in a specific items. Clicking on the “SHOWROOM” button will show you the availability of the selected item in showrooms near you.

The availability information is current as of the time and date shown in the search results. But is not guaranteed to be accurate and the item may no longer be available when you visit the showrooms. The actual in-showroom price of an item may vary between showrooms and may be different from the online price for the same item. We are not responsible for any errors in the operation of or the information provided by the Merchandise Showrooms Locator.

We may use this information as described in our Privacy Policy, however we will not use the contact information obtained through the Reserve in Store feature to send you any other marketing communications besides your Reserve in Store status updates unless you consent to receive marketing. You may also be sent a short survey requesting feedback regarding this feature.

We are not responsible for any errors or delays in the operation of or the information provided by the Showroom Locator including the Reserve in Store feature.

What We Collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What We do With the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 1121 S. Boyle Ave. Ste 202 LA, CA 90023.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.




The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


The items that you have in the Compare Products list.


Your preferred currency


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not.


You sesssion ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


The ID of any polls you have recently voted in.


Information on what polls you have voted on.


The items that you have recently compared.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.